CRM Project Manager B2B H/F

Paris, Île-de-France, France · Marketing · CDI

Description

TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe with a network of more than 40,000 restaurants worldwide, more than 14 million monthly visits, 7 millions of opinions and more than 7000 restaurants in Spain. The platform operates as "LaFourchette"in France and Switzerland as "ElTenedor" in Spain, as "TheFork" in Italy, Belgium, Portugal, Brazil, Sweden, Denmark and Turkey. It also operates in English as "TheFork.com“, as Dimmi in Australia and as IENS in the Netherlands.

TheFork connects restaurants and diners via TheFork (website and application), as well as through TripAdvisor. Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult their reviews, check real-time availability and instantly book online. For restaurants, TheFork provides a software solution, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.


Into the Central B2B Marketing Team, the main goals of the position is to retain restaurant partners and spread them the info to push up-selling and cross-selling.


The CRM Client Manager will be the owner of the communication planning to restaurant partners over our 11 countries. From the planning to the sending passing by messaging, design, segmentation of the database, adaptation and validation with countries.


Main Goals and KPI:

Main Tasks:

Requirements

Benefits

If you are ready to join our fast paced company, apply below! Our team will review your application within the following 4 weeks. If your profile and experience fit our requirements, we will send you/invite you to a first phone interview.

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