B2B Customer Service French and Spanish

Barcelona, Catalunya, Spain · B2B Customer Service · temporary

Description

Mission:

Under the direction of the B2C Customer Service Manager and the Supervisors, your mission will be as a Customer Service Representative, accompanier our clients: Restaurant owners and, or restaurant managers to managing their needs via giving them both technical support and guidance.

Job description

To complete your mission you need to perform the following functions:

- Manage incidents via phone and email in about 70 % of your job.

- You will give technical support on our reservation and solve software-related incidents in about 30% of your job.

- Furthermore you will take out the required content changes Web-LaFourchette / eltenedor.es

Position is based in Barcelona.

Requirements

Required skill and knowledge:

Your personal quilates:

- You are a good team player, but at the same time able to manage your own high volume of work. We like organized, dynamic person with high level of communication skills

- Empathic, guiding and pushy person

- Disciplined, energetic and ambitious

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